Last Updated: 04/18/2025
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Highlights
Financial Strength Rating
A-(Verified 04/18/2025)
Arbella Auto Insurance Review
Arbella Insurance is a car insurance carrier based in Quincy, MA. The insurance company was founded in 1988 and offers car insurance in 2 states in the USA.
If you're considering whether Arbella car insurance is a good option for you, read on.
Arbella car insurance Pros & Cons
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Arbella car insurance FAQ
What types of car insurance coverage options does Arbella car insurance offer?
Although we often talk about car insurance in the singular, it really includes several types of coverage options.
Arbella car insurance customers can also add the following riders or endorsements to their insurance policies:
- Accident Forgiveness: Arbella Insurance offers accident forgiveness, which excuses your first accident. This means no insurance rate increase, even if it's your fault.
- Rental Car Coverage: Rental car coverage, also known as rental car reimbursement, pays for the cost of a car rental if you can't drive your vehicle because of a covered loss, such as a car accident, theft, or vandalism.
- Loan / Lease / GAP Coverage: GAP coverage covers the difference between what you owe on your vehicle and its current cash value in the event of a total loss.
- Emergency Roadside Service: Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.
Does Arbella car insurance have roadside assistance?
Emergency Roadside Service available. Yes, Arbella Insurance offers roadside assistance to policyholders. Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.
Does Arbella car insurance offer ridesharing insurance?
No, Arbella car insurance does not offer ridesharing coverage as a rider or endorsement.
What benefits does Arbella car insurance offer?
Arbella car insurance offers the following benefits to its customers:
- 24/7 Phone Availability: Customer service is staffed around the clock.
- Local Agents: Perfect for people who prefer the personal touch of a local insurance agent.
- Free Policy Cancellation: No cancellation fees for ending your policy early.
- Digital Claims Reporting: Never fax or mail a document again.
- Mechanical / Auto Body Repair Network: Enjoy the competitive prices and peace of mind of having access to a network of service and repair shops.
What insurance discounts does Arbella car insurance offer?
When you ask for an insurance quote with Arbella car insurance, make sure you ask for all the insurance discounts you qualify for. These are the insurance discounts currently available that are specific to car insurance.
- Alternative Fuel / Hybrid: For some reason, possibly because they drive fewer miles, people who own hybrids or alternative fuel vehicles pose a lower insurance risk. If your car is green, make sure you earn the rewards.
- Low Annual Mileage: If you don't put many miles on your car (typically under 15,000 miles a year) you may qualify for an insurance discount.
Want more insurance discounts? Check the insurance discounts tab for a full list of general policy insurance discounts you can qualify for with Arbella car insurance.
How does Arbella Insurance calculate insurance rates?
Car insurance companies guard their risk-assessment algorithms as a trade secret, and Arbella Insurance is no exception. However, you can be confident that Arbella car insurance will take into consideration your driving record, age, gender, marital status, and address.
Other factors it will take into consideration are your vehicle (make and model), insurance history, and how you use your car.
Does Arbella car insurance use your credit score?
It is safe to assume that, when legal, a car insurance company will use your credit score as a rating factor. There are two exceptions.
- If you live in California, Hawaii, or Massachusetts, a car insurance company is not allowed to use your credit report as a rating factor.
- There are also a handful of car insurance companies that base their insurance rates exclusively on telematic data. These companies collect information on your driving behavior and use it to determine the risk you pose as a driver.
How can I get a Arbella car insurance insurance quote?
- Visit the Arbella Insurance website.
- Fill out the insurance online quote application form. You will typically need to provide personal information, such as your name, vehicle, driver's license, and address.
- Check the information is accurate and submit your application.
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Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.
Message from Arbella car insurance
Hours of Operation
Sunday
Closed
Monday
8:00AM - 5:00PM
Tuesday
8:00AM - 5:00PM
Wednesday
8:00AM - 5:00PM
Thursday
8:00AM - 5:00PM
Friday
8:00AM - 5:00PM
Saturday
Closed
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Arbella Auto Insurance Community Reviews
Would you recommend Arbella Auto Insurance to your friends?
Nguyen T.
Nov 11, 2018
May or may not recommend
Arbella is suck. All they want is your money. After we had a accident they denied our claim because our car was hit by non vehicle related!!! What kind of insurance policy is that? I had never heard of anything as stupid as it sound. If you Arbella dont want to honor your policy, please use your head and think of something more realitic. Thanks and good luck with your ...Show More
Fred L.
Mar 13, 2014
May or may not recommend
Granted I'm not a customer of theirs (the guy who hit me is) they were nasty to me on the telephone. In the end she agreed to help me, but was rude and blamed my not knowing the insurance claims process on me. How are you supposed to know the process if no one explains it to you! I did what my insurance company told me to do, and even ...Show More
Showing 2 of 2 reviews
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