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First Citizens Bank (Company)

Mostly recommended16 total votes across 30 products

6 users recommend

8 users are unsure

2 users don't recommend

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First Citizens Bank Review

First Citizens Bank was founded in 1898 and is based in Raleigh, NC.

Learn more about First Citizens Bank and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with First Citizens Bank.

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Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Message from First Citizens Bank

We’ve been helping families and businesses make more of their finances for more than 120 years. We’ve shared their dreams, helped make budgets work harder and built financial plans to last them the rest of their lives. And in that time, we've built a solid track record of service, stability and reliability.

First Citizens offers: Traditional banking services, Essential business and professional services, Wealth management capabilities, Hundreds of branches and ATMs, a full-service telephone bank and sophisticated online and mobile banking offerings. Quickly get funds to remodel or repair your home. Enjoy the convenience of a faster loan process. Access funds typically by the next day after approval. You won't need equity for this home improvement loan.

Contact

Headquarters

4300 Six Forks Rd

Raleigh, NC 27609

(888) 323-4732

Email Support

Hours of Operation

Sunday

7:00AM - 11:00PM

Monday

7:00AM - 11:00PM

Tuesday

7:00AM - 11:00PM

Wednesday

7:00AM - 11:00PM

Thursday

7:00AM - 11:00PM

Friday

7:00AM - 11:00PM

Saturday

7:00AM - 11:00PM

SuperMoney Net Recommendation Score

SuperMoney users mostly recommend this product, giving it a user recommendation score of +25, or 3.5 on a 5-point rating scale.

+25

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

First Citizens Bank Community Reviews

Would you recommend First Citizens Bank to your friends?

Ben K.

Feb 3, 2023

May or may not recommend

Review for First Citizens Bank Online Savings Account

First Citizens offers a simple savings account with a low opening deposit and no monthly fees. But the interest rates are really low, especially compared to other online savings accounts.

Sarah D.

Feb 3, 2023

May or may not recommend

Review for First Citizens Bank Online Savings Account

First Citizens offers a simple savings account with a low opening deposit and no monthly fees. But the interest rates are really low, especially compared to other online savings accounts.

Marion S.

Nov 30, 2022

May or may not recommend

Review for First Citizens Bank Online Savings Account

This bank has a minimum opening deposit, but it's not very high, and the overdraft fees are also small. However, there are some perks and disadvantages to having an online-only savings account, so I recommend researching each one before you decide.

Rasheed M.

Nov 29, 2022

May or may not recommend

Review for First Citizens Bank Online Savings Account

On recommendation by a friend, I gave First citizens Bank a trial and I was shocked. First it was so easy to open with no stress, my funds accumulated interest with a standard rate, I was able to pay my shopping bills through it with no issues at all. All this using their mobile app which does not lag. Surprisingly enough, I had an issue about a fail transfer on ...Show More

Mazhar C.

Nov 25, 2022

May or may not recommend

Review for First Citizens Bank Online Savings Account

I highly recommend a First Citizens Bank and their online saving account. I was pleasantly surprised with how easy it was to open a savings account with them on their website. I am able to handle most of my needs virtually and this has saved me lots of time. Thier customer service is superior to most banks as they are extremely friendly and patient with you.

Showing 5 of 16 reviews