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Bed Bath & Beyond Return Policy: A Complete Guide for Hassle-Free Returns

Last updated 07/08/2024 by

Bamigbola Paul

Edited by

Fact checked by

Understanding Bed Bath & Beyond’s return policy is essential for a hassle-free shopping experience. With a standard 90-day return window for most items and specific conditions for certain products, the policy is designed to offer flexibility and convenience. Knowing the nuances of this policy ensures smoother and more efficient returns.

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What is Bed Bath & Beyond’s return policy?

Bed Bath & Beyond, a well-known retail chain for home goods and accessories, offers a return policy that aims to provide flexibility and convenience to its customers. With a standard 90-day return period for most items, Bed Bath & Beyond ensures that customers have ample time to decide if their purchases meet their expectations. This article delves into the specifics of Bed Bath & Beyond’s return policy, highlighting key points, exceptions, and tips to navigate the return process effectively.

Understanding Bed Bath & Beyond’s return policy

Bed Bath & Beyond’s return policy covers most items purchased in-store and online, providing a 90-day return window. Customers can return items either in-store or via mail, depending on the nature of the purchase. This section will explore the general guidelines and procedures for returning items to Bed Bath & Beyond.

How to return an item to Bed Bath & Beyond

Returning an item to Bed Bath & Beyond can be straightforward if you follow the right steps. Here’s a detailed guide to ensure a smooth return process.

Steps for returning items

Check the return window

Verify that your item is within the 90-day return window or the specific return period for exceptions like electronics and seasonal items.

Prepare the item

Ensure the item is in new, unused condition with all original packaging, manuals, and accessories. This preparation is crucial for the item to be accepted for return.

Gather proof of purchase

Have your receipt, order confirmation, or the credit card used for the purchase ready. This documentation helps verify the purchase and speeds up the return process.

Choose your return method

Decide whether to return the item in-store or by mail. For in-store returns, bring the item to the customer service desk. For mail returns, start the process on Bed Bath & Beyond’s website and print the return shipping label.

Follow return instructions

For mail returns, follow the instructions provided online to package the item securely and send it back. For in-store returns, the staff will guide you through the process.

Receive your refund or exchange

Once the return is processed, you will receive a refund to your original form of payment or an exchange, based on your preference. Refunds typically take a few days to appear on your statement.

Exceptions to the standard return policy

While the standard return policy covers most items, certain categories have specific return conditions. Understanding these exceptions is crucial for a hassle-free return experience.

Electronics and appliances

Electronics and appliances must be returned within 30 days of purchase. It’s important to inspect these items upon delivery and report any issues immediately to ensure eligibility for return.

Seasonal items

Seasonal items, such as holiday decorations, must be returned before the end of the season. Customers should check the specific return policy for these items at the time of purchase.

Custom and special order items

Custom and special order items may not be eligible for return or may incur a restocking fee. It’s advisable to confirm the return policy for these items before completing the purchase.


Mattresses have a 120-night sleep trial. If you are not satisfied within this period, you can return or exchange the mattress, often with certain conditions.

Gift cards

Gift cards are non-returnable and non-refundable. It’s important to use them wisely as they cannot be exchanged for cash.

Pro tip

Returning items to Bed Bath & Beyond can be smooth and efficient if you follow these tips:
  • Always keep your receipt or proof of purchase handy.
  • Inspect items upon delivery to ensure they are in good condition.
  • Initiate returns for online purchases through Bed Bath & Beyond’s website to get a return shipping label.
  • For large items like appliances, contact Bed Bath & Beyond’s customer service for assistance with returns.


Bed Bath & Beyond’s return policy is designed to be flexible and customer-friendly, accommodating a wide range of products and purchase situations. By understanding the specific return conditions for various items, customers can ensure a smooth and efficient return process. Whether returning electronics, seasonal items, or custom orders, having the necessary documentation and following the outlined procedures will help streamline the experience. Bed Bath & Beyond’s commitment to customer satisfaction is evident in their comprehensive return policy, making it easier for customers to shop with confidence.

Frequently asked questions

Can I return an online purchase to any Bed Bath & Beyond store?

Yes, most items purchased online at Bed Bath & Beyond are eligible for return at any store location. Bring the item along with the packing slip or the digital receipt from your online account to ensure a smooth return process.

What if I lost my receipt? Can I still return an item to Bed Bath & Beyond?

Bed Bath & Beyond offers flexibility for returns without a receipt, subject to their return policy discretion. In such cases, you may be eligible for a refund or exchange based on the item’s current selling price. Providing a valid, government-issued photo ID may be required.

Are there any items that have a different return period than the standard 90 days?

Yes, certain items like electronics, appliances, and seasonal items have different return periods. It’s crucial to verify the return policy for these specific items at the time of purchase or by consulting Bed Bath & Beyond’s website.

How does Bed Bath & Beyond handle returns of items purchased with a gift card?

When returning an item purchased with a Bed Bath & Beyond gift card, the refund will generally be credited back to a gift card. This process ensures that you can conveniently use the refunded amount for future purchases either in-store or online.

Key takeaways

  • Bed Bath & Beyond offers a 90-day return window for most items, providing ample time for customers to return purchases.
  • Specific items like electronics and appliances have different return periods, usually 30 days.
  • Proof of purchase, such as a receipt or online order number, is crucial for a smooth return process.
  • Items should be returned in new, unused condition with all original packaging and accessories.
  • Customers can return items in-store or via mail, with instructions available on Bed Bath & Beyond’s website for online purchases.
  • Special return conditions apply to items like seasonal goods, custom orders, and gift cards.
  • Bed Bath & Beyond provides options for refunds or exchanges, typically processed to the original form of payment or a gift card.

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