Last Updated: 04/18/2025
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A+(Verified 04/18/2025)
Encompass Auto Insurance Review
Encompass is a car insurance carrier based in Chicago, IL. The insurance company was founded in 1999 and offers car insurance in 38 states (and Washington, DC).
If you're considering whether Encompass auto insurance is a good option for you, read on.
Encompass auto insurance Pros & Cons
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Encompass auto insurance FAQ
What types of car insurance coverage options does Encompass auto insurance offer?
Although we often talk about car insurance in the singular, it really includes several types of coverage options.
Encompass auto insurance customers can also add the following riders or endorsements to their insurance policies:
- Accident Forgiveness: Encompass offers accident forgiveness, which excuses your first accident. This means no insurance rate increase, even if it's your fault.
- Modified Vehicle Insurance: This coverage, also known as customized parts and equipment coverage, can help repair or replace alterations and upgrades you make to your vehicle. Notice that most car insurance policies will only cover original equipment so you may want to consider this policy if you've invested a lot of money on aftermarket parts and upgrades.
- Travel Expenses / Trip Interruption Coverage: This coverage helps pay for non-refundable expenses if your trip is delayed or canceled due to an accident, mechanical breakdown, theft, injury, unexpected illness, or some other covered event.
- Rental Car Coverage: Rental car coverage, also known as rental car reimbursement, pays for the cost of a car rental if you can't drive your vehicle because of a covered loss, such as a car accident, theft, or vandalism.
- Loan / Lease / GAP Coverage: GAP coverage covers the difference between what you owe on your vehicle and its current cash value in the event of a total loss.
- Emergency Roadside Service: Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.
Does Encompass auto insurance have roadside assistance?
Emergency Roadside Service available. Yes, Encompass offers roadside assistance to policyholders. Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.Does Encompass auto insurance offer ridesharing insurance?
No, Encompass auto insurance does not offer ridesharing coverage as a rider or endorsement.What benefits does Encompass auto insurance offer?
Encompass auto insurance offers the following benefits to its customers:
- 24/7 Phone Availability: Customer service is staffed around the clock.
- Local Agents: Perfect for people who prefer the personal touch of a local insurance agent.
What insurance discounts does Encompass auto insurance offer?
When you ask for an insurance quote with Encompass auto insurance, make sure you ask for all the insurance discounts you qualify for. These are the insurance discounts currently available that are specific to car insurance.- Anti-Lock Brake System: ABS technology reduces uncontrolled skids and insurance premiums. Most cars have them but it's an insurance discount people often forget to ask for.
- Internal Safety Features: Encompass auto insurance offers additional savings if you have seatbelts, airbags, and similar safety features. Ask what other safety features on your car will trigger an inurance discount.
- New Vehicle: If you buy a current year or previous year model, you will qualify for an insurance discount on your premium.
Want more insurance discounts? Check the insurance discounts tab for a full list of general policy insurance discounts you can qualify for with Encompass auto insurance.
How does Encompass calculate insurance rates?
Car insurance companies guard their risk-assessment algorithms as a trade secret, and Encompass is no exception. However, you can be confident that Encompass auto insurance will take into consideration your driving record, age, gender, marital status, and address.
Other factors it will take into consideration are your vehicle (make and model), insurance history, and how you use your car.
Does Encompass auto insurance use your credit score?
It is safe to assume that, when legal, a car insurance company will use your credit score as a rating factor. There are two exceptions.
- If you live in California, Hawaii, or Massachusetts, a car insurance company is not allowed to use your credit report as a rating factor.
- There are also a handful of car insurance companies that base their insurance rates exclusively on telematic data. These companies collect information on your driving behavior and use it to determine the risk you pose as a driver.
How can I get a Encompass auto insurance insurance quote
- Visit the Encompass website.
- Fill out the insurance online quote application form. You will typically need to provide personal information, such as your name, vehicle, driver's license, and address.
- Check the information is accurate and submit your application.
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Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.
Message from Encompass auto insurance
Hours of Operation
Sunday
Closed
Monday
8:30AM - 4:30PM
Tuesday
8:30AM - 4:30PM
Wednesday
8:30AM - 4:30PM
Thursday
8:30AM - 4:30PM
Friday
7:00AM - 6:00PM
Saturday
9:00AM - 12:00PM