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  Direct Auto Insurance

Direct Auto Insurance

in Auto Insurance from Direct Auto & Life Insurance

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Direct Auto Insurance

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in Auto Insurance from Direct Auto & Life Insurance

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Community Rating Strongly recommended
Financial Strength Rating B

Direct Auto Insurance Review

Where does Direct Auto Insurance do business?

Direct Auto & Life Insurance is an insurance carrier based in Nashville, TN. The company was founded in 1991 and offers auto insurance in 13 states in the USA.

If you're considering whether Direct Auto Insurance is a good option for you, read on.

How does Direct Auto Insurance compare to other auto insurance companies?

Pros & Cons of Direct Auto Insurance
Pros Cons
  • Locally available agents
  • Emergency roadside service
  • Rental car coverage
  • Generous with policy discounts
  • No 24/7 phone availability
  • No free policy cancellation
  • Does not offer digital claims reporting
  • No accident forgiveness
  • No ridesharing coverage
  • No transport trailer coverage
  • Does not offer many vehicle equipment discounts
  • What types of auto insurance coverage does Direct Auto Insurance offer?

    Although we often talk about auto insurance in the singular, it really includes several types of coverage. Direct Auto Insurance offers the following types of auto insurance coverage:

    • Bodily Injury Coverage: This insurance pays for your legal defense and for the costs associated with injuries to other people involved in an accident. 
    • Property Damage Coverage: Usually, this insurance will look after the property damage you cause to another vehicle or property when at fault in an accident.
    • Uninsured Motorist Coverage: The uninsured motorist rider covers the damages caused by a negligent driver who doesn't have an insurance policy.
    • Underinsured Motorist Coverage: This covers the damages caused by a driver who is at-fault but whose liability limits don't cover all the property damages and medical expenses of the accident.
    • Collision Coverage: Collision coverage is an optional policy that pays for the cost of repairing or replacing your vehicle after an accident. If you have an auto lease, the lender may require you buy collision insurance.
    •  Comprehensive Coverage:If your vehicle is damaged in an event other than a collision, comprehensive coverage will pay for the cost of the repair. Covered events include storms, floods, fire, vandalism, and theft.
    • Medical Payments Coverage: Medical payments insurance covers for the medical costs caused by an accident regardless of who is at fault. Most policies will also cover funeral expenses.
    • Personal Injury Protection: Personal injury protection, also known as PIP, typically covers medical expenses, loss of essential services, funeral services, and loss of income. It is similar to medical payments coverage, or MedPay for short. The difference is that MedPay will only cover for reasonable medical expenses.

    Direct Auto Insurance customers can also add the following riders or endorsements to their policies:

    • Travel Expenses / Trip Interruption Coverage: This coverage helps pay for non-refundable expenses if your trip is delayed or canceled due to an accident, mechanical breakdown, theft, injury, unexpected illness, or some other covered event.
    • Rental Car Coverage: Rental car coverage, also known as rental car reimbursement, pays for the cost of a car rental if you can't drive your vehicle because of a covered loss, such as a car accident, theft, or vandalism.
    • Non-Owner Liability Coverage: This policy is designed for people who drive a vehicle they don't own. It is also used by businesses who want to provide coverage for their employees when they use their personal vehicles for work. In some cases this endorsement will also cover rental vehicles.
    • Loan / Lease / GAP Coverage: GAP coverage covers the difference between what you owe on your vehicle and its current cash value in the event of a total loss.
    • Emergency Roadside Service: Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.

    Does Direct Auto Insurance have roadside assistance?

    Emergency Roadside Service available. Yes, Direct Auto & Life Insurance offers roadside assistance to policyholders. Coverage varies by carrier but it typically includes jump starts for dead batteries, labor to change a flat tire, towing, and lockout services.

    Does Direct Auto Insurance offer ridesharing insurance?

    No, Direct Auto Insurance does not offer ridesharing coverage as a rider or endorsement.

    What benefits does Direct Auto Insurance offer?

    Direct Auto Insurance offers the following benefits to its customers:

    • Local Agents: Perfect for people who prefer the personal touch of a local insurance agent.
    • Mechanical / Auto Body Repair Network: Enjoy the competitive prices and peace of mind of having access to a network of service and repair shops.

    What discounts does Direct Auto Insurance offer?

    When you ask for a quote with Direct Auto Insurance, make sure you ask for all the discounts you qualify for. These are the discounts currently available that are specific to auto insurance.
    • Low Annual Mileage: If you don't put many miles on your car (typically under 15,000 miles a year) you may qualify for a discount.
    • Telematics Device (Usage-Based Insurance): You can qualify for a discount if you agree to install a sensor that records your driving habits.

    Want more discounts? Check the discounts tab for a full list of general policy discounts you can qualify for with Direct Auto Insurance.

    How does Direct Auto & Life Insurance calculate rates?

    Auto insurance companies guard their risk-assessment algorithms as a trade secret, and Direct Auto & Life Insurance is no exception. However, you can be confident that Direct Auto Insurance will take into consideration your driving record, age, gender, marital status, and address.

    Other factors it will take into consideration are your vehicle (make and model), insurance history, and how you use your car.

    Does Direct Auto Insurance use your credit score?

    It is safe to assume that, when legal, auto insurance companies will use your credit score as a rating factor. There are two exceptions.

    1. If you live in California, Hawaii, or Massachusetts, auto insurance companies are not allowed to use your credit report as a rating factor.
    2. There are also a handful of auto insurance companies that base their rates exclusively on telematic data. These companies collect information on your driving behavior and use it to determine the risk you pose as a driver.

    How can I get a Direct Auto Insurance quote

    • Visit the Direct Auto & Life Insurance website.
    • Fill in the insurance quote application form. You will typically need to provide personal information, such as your name, vehicle, driver's license, and address.
    • Check the information is accurate and submit your application.

    SUPERMONEY Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

    Contact

    • Headquarters
    •   1281 Murfreesboro Pike
      Nashville, TN 37217 USA
    •   Visit Site

    Other Services by Direct Auto & Life Insurance

    Availability

    Alaska Alabama Arkansas Arizona California Colorado Connecticut Washington, D.C. Delaware Florida Georgia Hawaii Iowa Idaho Illinois Indiana Kansas Kentucky Louisiana Massachusetts Maryland Maine Michigan Minnesota Missouri Mississippi Montana North Carolina North Dakota Nebraska New Hampshire New Jersey New Mexico Nevada New York Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Virginia Vermont Washington Wisconsin West Virginia Wyoming
      Available in 13 states
    • Alabama
    • Arkansas
    • Florida
    • Georgia
    • Illinois
    • Louisiana
    • Mississippi
    • Missouri
    • North Carolina
    • South Carolina
    • Tennessee
    • Texas
    • Virginia

    Feature Breakdown

    Policy Discounts
    • Advance Purchase / Early Shopper
    • Affinity Relationship
    • Claims Free
    • Good Student
    • Homeowner
    • Military
    • Multiple Policy
    • Multiple Vehicles
    • New Customer / Competitor Transfer
    • Senior
    Vehicle and Equipment Discounts
    • Low Annual Mileage
    • Telematics Device (UBI)
    Liability Vehicle Insurance
    • Bodily Injury Coverage
    • Property Damage Coverage
    • Uninsured Motorist
    • Underinsured Motorist
    Medical Vehicle Insurance
    • Medical Payments Coverage
    • Personal Injury Protection
    Vehicle Coverages
    • Comprehensive
    • Collision
    Financial Strength Rating
    • B
    Carrier Features
    • Locally Available Agents
    • Mechanical / Auto Body Repair Network

    Direct Auto Insurance Community Reviews

     
     

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