Last Updated: 06/28/2025
SuperMoney User Recommendation Score +80
Strongly recommended20 total votes
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Highlights
Community Rating
Strongly recommended
Credit Score Range
N/A
Amount Range
$50,000 - $2,000,000
Loan Term (Years)
10 - 30
Number of Reviews
Chase Bank Home Mortgage Review
Chase Bank Home Mortgage is offered by Chase Bank (NMLS #399798), a bank founded in 1877 and based in New York, NY. Chase mortgage are available in 50 states and Washington, DC.
Key Takeaways
- Wide selection of mortgage programs offered. Chase Bank Home Mortgage offers FHA, VA, jumbo, conforming, and conventional mortgages.
- Specializes in single-family homes. Only offers mortgages for single-family homes, but not for multi-family properties or manufactured homes.
- Non-standard interest rates available. Chase Bank Home Mortgage offers adjustable-rate mortgages, hybrid mortgages, and fixed-rate mortgages.
- Only primary residences considered. Chase Bank Home Mortgage does not offer financing for vacation homes or investment properties.
Chase Bank Home Mortgage Pros & Cons
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Chase mortgage FAQ
How much can you borrow via Chase Bank?
Chase mortgage allows borrowers to apply for loan amounts of up to $2,000,000. Note that the maximum loan amount you can borrow will also vary depending on the type of mortgage you choose, regardless of the lender you choose.
What is the maximum loan term you can get with Chase mortgage?
Chase mortgage offers mortgages with terms ranging from 10 to 30 years. Having the option of longer terms allows borrowers to take on larger loan amounts while keeping monthly payments more affordable. However, the longer the term of your loan, the more interest you will pay.
What mortgage rates does Chase Bank offer?
Mortgage rates change daily based on market conditions and vary significantly depending on the loan type and the length of the term. For instance, fixed rate mortgages will typically have a higher interest rate than mortgages with variable rates, and jumbo loans usually have higher mortgage rates than conforming conventional loans. Find the best interest rate available to you by getting quotes from three or more mortgage lenders before choosing a home loan.
Do they charge mortgage origination fees?
Yes, Chase mortgage may charge a loan origination fee .
Does Chase mortgage charge prepayment fees?
No, Chase mortgage does not charge prepayment fees. This means you will not have to pay additional fees if you decide to repay the mortgage early.
What mortgage programs are available?
Besides conventional mortgages, Chase mortgage offers the following mortgage types:
- FHA loans: FHA loans are mortgages insured by the FHA. They offer competitive mortgage rates and have less stringent eligibility requirements. However, borrowers must pay a mortgage insurance premium. For instance, you can apply for an FHA loan with a credit score as low as 580. Co-applicants are allowed and you can qualify for a down payment as low as 3%.
- Jumbo loans: Any mortgage with a loan amount above the conforming loan limits set by the Federal Housing Finance Agency.
- VA loans: A zero down payment mortgage or a refinance of up to 100% of the home's value for American military members, veterans, and their spouses. VA loans offer competitive mortgage rates, and don't have a minimum credit score. However, the mortgage lenders that offer them will typically require a credit score of at least 640.
What property usage types does Chase mortgage allow?
Some mortgage lenders restrict the type of usage borrowers give mortgaged properties. Chase mortgage allows the following property usage types:
- Primary home
What is the customer service phone number?
The customer service number for Chase Bank Home Mortgage is (877) 242-7372.
What is the support contact email?
The support contact email for is customerdepartament@chase.com.
How do people rate the customer service and user experience?
Overall, this business is strongly recommended based on community reviews that rate customer service and user experience.
SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...
Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.
Hours of Operation
Sunday
Closed
Monday
9:00AM - 5:00PM
Tuesday
9:00AM - 5:00PM
Wednesday
9:00AM - 5:00PM
Thursday
9:00AM - 5:00PM
Friday
9:00AM - 6:00PM
Saturday
9:00AM - 1:00PM
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Learn MoreSuperMoney Net Recommendation Score
SuperMoney users strongly recommend this product, giving it a user recommendation score of +80, or 4.6 on a 5-point rating scale.
+80
-1000+100
No one recommends
Everyone recommends
Chase Bank Home Mortgage Community Reviews
Would you recommend Chase Bank Home Mortgage to your friends?
KC
Keana C.
Nov 30, 2022
May or may not recommend
Easy and smooth experience. Would definitely recommend this lender for a great experience with no hassle.
MH
Mohamed H.
Nov 27, 2022
May or may not recommend
Great experience, felt like an easy process without the pain of some other lenders, very good rates.
People are professional and knowledgeable, they put me on the right path that is fit for my situation.
Great support and customer service.
I have other products with them and the service is always excellent.
The website is very good, clean, and easy
MC
Mazhar C.
Nov 25, 2022
May or may not recommend
I recommend Chase Bank Home Mortgage, especially if you have any existing accounts with Chase Bank. I use them for checking and savings accounts as well as home mortgage and the website and ap are very user friendly and make transfers and making payments very simple and streamlined.
SW
Sue W.
Nov 17, 2022
May or may not recommend
I recommend Chase Bank Home Mortgage, especially if you have any existing accounts with Chase Bank. I use them for checking and savings accounts as well as home mortgage and the website and ap are very user friendly and make transfers and making payments very simple and streamlined.
NP
Najla P.
Oct 12, 2022
May or may not recommend
They offer competitive rates. I love using Chase as my home mortgage bank. They offer extremely low home loan rates and will be there if you have any questions throughout the process. Its very quick and easy and allow electronic submission and tracking of loan documents
SS
Sophonie S.
Apr 22, 2022
May or may not recommend
I applied for a mortgage with Chase with perfect credit and still got denied. Customer service was excellent but their interest rates are high and so are their expectations/requirements. If you're applying for a mortgage, be sure to inquire on what their minimum requirements are before running your credit score.
CK
Cloud K.
Mar 29, 2022
May or may not recommend
They offer competitive rates. But do not offer home improvement loans, such as FHA 203(k) and HomeStyle.
DC
Daniel C.
Feb 17, 2022
May or may not recommend
I always feel safe with Chase bank. They had good home loan options and rates for me. They're a trusted bank.
TW
Tyra W.
Feb 3, 2022
May or may not recommend
There are no chase banks in my area but from looking at information about chase it seems they help rich people get richer but I'm not sure if this is the way to go for a regular citizen like myself.
Jas T.
Jan 31, 2022
May or may not recommend
I’ve been using chase as my primary bank for 1 year now and they’re benefits are incredible.
Their home mortgage deal is just one of their services that I used when buying my first home.
RC
Ryan C.
Jan 5, 2022
May or may not recommend
Chase Bank, I would recommend this for its benefits. My personal experience with them plays a huge role in me doing so. I assume that anyone else that does online banking with them will as well.
KD
Keith D.
Jan 4, 2022
May or may not recommend
I have got some issue trying to get mortgage but the customer service was super fast and put I once use the service few years ago. it was low and very detailed
ES
Eric S.
Dec 16, 2021
May or may not recommend
I love using Chase as my home mortgage bank. They offer extremely low home loan rates and will be there if you have any questions throughout the process. Its very quick and easy.
EA
Emily A.
Aug 27, 2021
May or may not recommend
When looking for mortgage lenders as a first time home buyer, I found that Chase Bank had the best terms and rates for me.
ET
El T.
Aug 25, 2021
May or may not recommend
Highly Recommend!! They help their customers to correct any mistakes. Always decent, answer my questions and are accurate with my accounts. Thank you for servicing me for that last few years and hopefully years to come.
EN
Eleasia N.
Aug 25, 2021
May or may not recommend
Chase Bank offers a wide range of purchases and refined mortgages. They also allow electronic submissions and tracking loan documents. In my experience in working with chase, getting services online is very convenient because they offer so many services regarding mortgages and loans. If you are a customer like me, you are guaranteed plenty of options regarding their mortgages. Another Bonus is that they also allow down payments as well.
Hannah M.
Aug 12, 2021
May or may not recommend
This company allows electronic submission and tracking of loan documents, which makes it very accessible. They also offer good rates and charge decent fees. The main downside is you have to speak with a home loan adviser to complete the application.
Originsand T.
Jul 29, 2021
May or may not recommend
I don't qualify but I feel safe with Chase because they are so well-known, and the customer service is very reliable.
TM
Tadgh M.
Jan 25, 2021
May or may not recommend
Chase is a great bank and their web services are very user friendly! They make it easy to see all your bills and activity in one place, either on your web browser or through the app! You can even go paperless and make your payments through the app! The bankers are very up front with you about what they expect in terms of payment and do not hide any fees, ...Show More
BA
Brian A.
Dec 16, 2020
May or may not recommend
Chase makes it very easy to pay and monitor your bills online through their website and app. I love that I can take care of all my mortgage activity online through paperless billing and that I can set my monthly mortgage payments to autopay.
Showing 20 of 20 reviews
