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Last Updated: 04/18/2025

The General Auto Insurance

Q: How can I get a General auto insurance insurance quote?

Visit the The General Insurance website., Fill out the insurance online quote application form. You will typically need to provide personal information, such as your name, vehicle, driver's license, and address., and Check the information is accurate and submit your application.

from The General Insurance

Last Updated: 04/18/2025

Mostly not recommended5 total votes

1 users recommend

1 users are unsure

3 users don't recommend

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Highlights

Community Rating

Mostly not recommended

Financial Strength Rating

A(Verified 04/18/2025)

Number of Reviews

The General Auto Insurance Review

The General Insurance is a car insurance carrier based in Nashville, TN. The insurance company was founded in 1963 and offers car insurance in 46 states (and Washington, DC).

If you're considering whether General auto insurance is a good option for you, read on.

General auto insurance Pros & Cons

Pros

Cons

24/7 phone availability

No free policy cancellation
No locally available agents
No digital claims reporting
No accident forgiveness
No emergency roadside assistance
No rental car coverage
No ridesharing coverage
No transport trailer coverage
No travel expenses or trip interruption coverage
Few vehicle equipment discounts

General auto insurance FAQ

What types of car insurance coverage options does General auto insurance offer?

Although we often talk about car insurance in the singular, it really includes several types of coverage options.

General auto insurance customers can also add the following riders or endorsements to their insurance policies:

Non-Owner Liability Coverage: This policy is designed for people who drive a vehicle they don't own. It is also used by businesses who want to provide coverage for their employees when they use their personal vehicles for work. In some cases this endorsement will also cover rental vehicles.

Does General auto insurance have roadside assistance?

No, The General Insurance does not have roadside assistance.

Does General auto insurance offer ridesharing insurance?

No, General auto insurance does not offer ridesharing coverage as a rider or endorsement.

What benefits does General auto insurance offer?

General auto insurance offers the following benefits to its customers:

24/7 Phone Availability: Customer service is staffed around the clock.

What insurance discounts does General auto insurance offer?

When you ask for an insurance quote with General auto insurance, make sure you ask for all the insurance discounts you qualify for. These are the insurance discounts currently available that are specific to car insurance.

Low Annual Mileage: If you don't put many miles on your car (typically under 15,000 miles a year) you may qualify for an insurance discount.

Want more insurance discounts? Check the insurance discounts tab for a full list of general policy insurance discounts you can qualify for with General auto insurance.

How does The General Insurance calculate insurance rates?

Car insurance companies guard their risk-assessment algorithms as a trade secret, and The General Insurance is no exception. However, you can be confident that General auto insurance will take into consideration your driving record, age, gender, marital status, and address.

Other factors it will take into consideration are your vehicle (make and model), insurance history, and how you use your car.

Does General auto insurance use your credit score?

It is safe to assume that, when legal, a car insurance company will use your credit score as a rating factor. There are two exceptions.

If you live in California, Hawaii, or Massachusetts, a car insurance company is not allowed to use your credit report as a rating factor.
There are also a handful of car insurance companies that base their insurance rates exclusively on telematic data. These companies collect information on your driving behavior and use it to determine the risk you pose as a driver.

How can I get a General auto insurance insurance quote?

Visit the The General Insurance website.
Fill out the insurance online quote application form. You will typically need to provide personal information, such as your name, vehicle, driver's license, and address.
Check the information is accurate and submit your application.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Message from General auto insurance

Millions know they can depend upon and trust The General. After you receive your free car insurance quote online, you’re one step closer to understanding how The General will be in your corner. It’s okay if your driving history indicates a higher risk. The General is here for you. All of The General’s customers receive flexible payment plans and first-class customer service. We believe everyone deserves affordable rates and the best in care no matter what your history is. Our flexibility includes the ability to pay it your way, via credit card, debit card, or even cash. You can even choose the date on which you make your payments. With our state-of-the-art mobile app, you can manage your car insurance anytime and anywhere. Contact The General Insurance to learn more about the most affordable car insurance for your driving needs. Get started with a free, secure quote from The General auto insurance.

Contact

Headquarters

2636 Elm Hill Pike

Suite 510

Nashville, TN 37214

Visit Site

Email Support

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SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -40, or 2.2 on a 5-point rating scale.

-40

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

The General Auto Insurance Community Reviews

Would you recommend The General Auto Insurance to your friends?

Omar N.

Jul 1, 2022

May or may not recommend

The low number of discounts and policies is a downside of that insurance, but also it has some good offers, especially for high-risk drivers. About safe drivers, you can find better companies in the marketplace.

Diamond S.

Jun 8, 2022

May or may not recommend

They aren't available in certain States and the quote they give may be quick but they are way off from the actual price you may end up paying.

Heather D.

Mar 26, 2022

May or may not recommend

Quick quotes, reliable service The General is trusted amongst many and is a leader in auto insurance. I recommend The General for anyone looking for a fair rate for auto insurance!

Trent J.

Dec 11, 2020

May or may not recommend

Give terrible claims and throws people off with good prices. I would never recommend this insurance agency.

Richard B.

Sep 18, 2020

May or may not recommend

They have okay pricing, but very poor customer service, and AGGRESSIVE Underwriting. I had an accident, with a police report that said it was the other parties fault. The General denied my claim saying "it wasn't clear who was at fault". The other parties insurance carrier paid, me. It felt like an incredible slap in the face. They prey on their policyholders.

Showing 5 of 5 reviews