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Last Updated: 04/18/2025

USAA Auto Loan

in Auto Loans from USAA Federal Savings Bank

Last Updated: 04/18/2025

USAA Federal Savings Bank logo
Mostly not recommended46 total votes
13 users recommend
3 users are unsure
30 users don't recommend

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Highlights

Community Rating

Mostly not recommended

Amount Range

$5,000 - $3,000,000
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APR (Fixed APR)

2.59% - 16.28%(Verified 06/21/2024)
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Credit Score Range

560 - 850
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Loan Term (Months)

12 - 84
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Number of Reviews

46

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USAA Auto Loan Review

USAA Auto Loan is offered by USAA Federal Savings Bank, a bank founded in 1922 and based in Phoenix, AZ. USAA auto loan are available in 50 states and Washington, DC.

USAA auto loan FAQ

How much can you borrow via USAA auto loan?

USAA auto loan loan amounts start at $5,000 and go up to $3,000,000.

What APR does USAA auto loan offer on its car loans?

USAA auto loan offers a fixed apr car loan product that ranges from 2.59% APR up to 16.28% APR. Rate is quoted with autopay discount*.
Your APR can vary depending on several factors, such as your credit score. Find out what your credit score is and whether there is any false or inaccurate information in your credit history with these credit monitoring tools.

What is the maximum auto loan term you can get with USAA auto loan?

USAA auto loan has car loans with terms ranging from 12 to 84 months. Having the option of longer terms -- some lenders offer terms that range up to 144 months -- allows borrowers to take on larger auto loan amounts while keeping monthly payments more affordable. However, the longer the term of your auto loan, the more interest you will pay.

Does USAA auto loan charge an origination fee?

No, USAA auto loan does not charge a loan origination fee.
An auto loan origination fee is what some lenders charge for processing an auto loan application and funding an auto loan. Typically fees range from 0.5% to 5% of the loan amount. Whenever possible, go with lenders that don’t charge origination fees.

Does USAA auto loan charge a late fee?

Yes, USAA auto loan charges borrowers with a late payment penalty fee

Does USAA auto loan charge prepayment fees?

No, USAA auto loan will not charge you a fee for paying your loan early. Whenever possible choose lenders like USAA auto loan that don't charge a prepayment fee. These fees can reduce or even cancel the interest savings of repaying a loan early.

Can I pay off early my USAA auto loan loan?

Yes, you can. USAA auto loan does not charge a prepayment fee, so you can save money by paying your car loan early.

What do you need to qualify for USAA Auto Loan?

Applicants with a credit score of at least 560 and up to 850 may be eligible for USAA Auto Loan. The minimum age to be eligible is 18 or the state minimum, whichever is higher.
USAA Auto Loan does not have or does not disclose a minimum annual income eligibility requirement.
U.S. citizens and permanent resident / green card holders are eligible to apply for the services offered by USAA Auto Loan.
To qualify, applicants may need to provide the following documentation:
  • Recent pay stubs
  • Driver's license or other government photo ID
  • Proof of citizenship or residence permit

What is the estimated funding time for a car loan via USAA auto loan?

USAA auto loan will typically fund the car loan within 1 business day of approval.

Does USAA Federal Savings Bank perform a hard credit pull?

Yes, USAA auto loan performs a hard credit pull when you apply for a loan. Additionally, it doesn't provide the option to check your rates using a soft credit pull, a feature that many lenders offer.
Click here to get prequalified rates from multiple leading lenders without a hard credit pull. However, if you accept a loan offer, a hard credit pull will likely be performed.

Is USAA Federal Savings Bank a legit company?

USAA Federal Savings Bank was founded in 1922, it is a well-established company that has been in business for 104 years. USAA Auto Loan is mostly not recommended by SuperMoney community users.
USAA Auto Loan Disclosure: Displayed rates are the lowest Annual Percentage Rates (APR) and include a discount for automatic payments (0.25%). Rates subject to change without notice and vary based on approved credit and other factors, such as term, model year, and loan amount.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

USAA Federal Savings Bank logo

Message from USAA auto loan

When you join USAA, you become part of a family who stands by you during every stage of your life.

We offer benefits, products and discounts for U.S. military members and their spouses, as well as children of USAA members. We're committed to providing our members with exceptional service.We've earned our members' trust by providing convenient banking and competitively priced insurance, and a comprehensive suite of investment products through our strategic providers.

Get your rates quickly on new, used and refinanced loans. We help you save before you get your keys. We're committed to making the trip to the dealer an easy one. See how much we can help you save.

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Message from our editor

What we love about USAA Auto Loans

USAA is a popular financial company that has a reputation for great customer service. That reputation holds true with its auto loans. Customers can expect an easy application and strong customer service throughout the borrowing process.
Loans are flexible, with terms as long as 84 months, and have highly competitive rates and fees so borrowers can feel confident that they’re getting a good deal.
Additionally, because USAA was founded by members of the military and is dedicated to serving the military, it’s also well-equipped for handling the unique circumstances servicemembers face.
One great perk of USAA’s auto loans is that if you buy from a USAA certified dealer and find a better deal on a car right after you make your purchase, USAA will refund the difference, acting as a form of purchase protection.

What could USAA Auto Loans do better?

The primary drawback of borrowing from USAA is that the company has strict eligibility requirements. The company focuses on serving members of the military and their families, so you won’t be able to get coverage unless you are an active, retired, or separated service member or a spouse, widow, widower, or former spouse of an eligible servicemember.
Other than this, there’s little to complain about.

USAA Auto Loans’s backstory

USAA was founded in 1922 by Army officers looking for car insurance. They decided to form their own insurance company instead. Over time, the officers added more servicemembers to the group and expanded their company to offer other services, such as banking and loans.

The Verdict

USAA offers strong auto loans and makes it easy for people to shop for a vehicle through its network of dealers. If you’re eligible to work with USAA, there’s little reason that it shouldn’t be one of the first lenders you check when shopping around.

Contact

Headquarters

1 Norterra Dr
Phoenix, AZ 85085
(800) 531-8722
Visit Site

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SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -37, or 2.3 on a 5-point rating scale.

-37

-1000+100
No one recommends
Everyone recommends
The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

USAA Auto Loan Community Reviews

Would you recommend USAA Auto Loan to your friends?

MP

Matthew P.

Feb 5, 2024

May or may not recommend

I've been a USAA insurance member for over 20 years with nothing but wonderful things to say so it only made sense I would use them for my auto loan. But it ended up being a huge headache with hours spent on the phone dealing with imbeciles reading off of a script. I got a great rate on a $55K auto loan but the problem began when I paid off ...Show More

LB

Larry B.

Feb 23, 2023

May or may not recommend

I applied online and finalized a vehicle loan on a Monday. I signed a purchase agreement for a vehicle the same day, but could not complete the purchase and drive the vehicle home. The site states that once the dealer sends the paperwork, the loan will appear in the USAA app. I called USAA Tuesday to check on the status of the loan and was told ...Show More

Alexander K. avatar image

Alexander K.

Mar 11, 2022

May or may not recommend

USAA has changed from a trustworthy veteran banking system to a deceptive, false marketing organization that entices veterans with low-interest rate loans but then increases the interest rate by over 100% during the closing process claiming collateral value. Deceptive and untrustworthy.

AK

Adam K.

Jan 11, 2022

May or may not recommend

Got approved for a great rate and followed the steps to purchase a vehicle. The dealership submitted the funding request 3 days ago and USAA still has not issued the funds. Every time I call I’m on hold for atleast 20 minutes while the person tries to figure out what’s going on and every time it goes nowhere. Really wish I would’ve just went with a local bank the customer ...Show More

U

Anonymous

Feb 27, 2021

May or may not recommend

USAA is falling apart, probably as a result of Schwab's purchase of some investment assets, and, recent downgrades in USAA's online pages have resulted in a noticeably-reduced functionality: dysfunctional chat, no email or fax contact, no menu-choices for common issues, hour-long waits for reps IF you hold out (and certainly no call-backs when the queue is long!)...

TZ

Tim Z.

Oct 30, 2020

May or may not recommend

They screwed up my wife's profile, which took two months to fix. Only after that happened, we're still declined to refinance our existing auto loan. Credit scores are around 700. I would NOT recommend them at all.

Shane R. avatar image

Shane R.

Oct 22, 2020

May or may not recommend

When my wife and I purchased a new vehicle, we were in need of an auto loan. Going with USAA was the right decision for us. They gave us the best financing, and we were able to pay off our loan with ease, instead of being tied down to it. I would highly recommend USAA for anyone who is in need of their services.

U

Anonymous

Mar 23, 2020

May or may not recommend

I have been a USAA member for over 10yrs! I was approved for USAA auto loan twice in past years. The 1st time i had a credit score of over 650 and was approved for a $12,000 auto loan that I did not end up using because I received a better rate when I got to the dealer! The 2nd time, my credit wasn't as good, score just below ...Show More

U

Anonymous

Oct 10, 2019

May or may not recommend

VERY UNFRIENDLY BANK, DIDN'T GIVE ME THE BEST RATE UPFRONT UNTIL AFTER I CALLED TO CANCEL MY RATE BECAUSE THE DEALER WAS OFFERING ME SOMETHING LOWER.

Richard R. avatar image

Richard R.

Sep 4, 2019

May or may not recommend

They won’t approve you so don’t even bother applying .

TG

Timothy G.

Aug 16, 2019

May or may not recommend

USAA has competitive rates and provided our family options that enable use to reach our financial goals. USAA also received and approved our credit application in ten minutes or less. Thanks USAA for supporting Soldiers and providing the services that make use successful.

RM

Rob M.

Aug 13, 2019

May or may not recommend

They are very professional, fast and the rates is as good as any bank. They are more flexible on what is considered a new car or where it is purchased. Very happy with my loan and rate.

SB

Suzanne B.

Aug 7, 2019

May or may not recommend

If I had read the reviews on this site before purchasing my car, I probably would not have tried using USAA - and I would have regretted it. I went into the dealer knowing I wanted to use USAA and let them know the APR% I had been quoted. Of course they tried to convince me to finance with the dealer, but I held to my guns. Within 48 hours ...Show More

Alicia M. avatar image

Alicia M.

Aug 7, 2019

May or may not recommend

We have tried for the past few years to get some sort of loan through USAA. Mortgage (2 times) and auto (3 times). Denied every time. We have good credit (meaning 675+), long standing military job, no delinquencies, etc. We tried them for home insurance and car insurance. Their rates were ridiculously higher than everywhere else! This last try for auto loan is the last time I will give them ...Show More

U

Anonymous

Aug 4, 2019

May or may not recommend

Became a first time member one month ago. Got approval for car loan. They terminated my membership a week ago, for some reason they say occurred with them a year or so ago. Which is strange since I have not conducted any business with them at all, but a month a go for the very first time!

BS

B S.

Jul 5, 2019

May or may not recommend

RUN DONT WALK RUN these people have no idea of what they are doing. They will misapply your funds to interest when it should go to principal. The customer service representatives can't do basic math let all e understand accounting or amortization. I made a principal payment a full month before the fist payment was due and they applied it to interest. And subsequently applied forty percent of ...Show More

Angela G. avatar image

Angela G.

Jun 30, 2019

May or may not recommend

Website has had "technical difficulties". All day and even when calling over phone, unable to do a loan application.

JO

J. O.

Jun 5, 2019

May or may not recommend

FICO score is 770+, do much of my banking through USAA, very stable job history, six figure income, and... I got approved for an auto loan with a 73% LTV (loan to value) requirement. 73%! Insane, so in other words they will require nearly a 30% down payment?? Wow. No thanks!

Charles S. avatar image

Charles S.

Jun 5, 2019

May or may not recommend

Dont use usaa if your buying used. They go by book value so if the car cost more which is always does you will need to pay out of pocket or get enough from trade in. I got approved for 37.5k but for the car I want they will only approve 15k so it doesnt matter if i have 37.5k. They say its to protect you but if you buy ...Show More

Joel S. avatar image

Joel S.

May 22, 2019

May or may not recommend

Low interest rate, and no fees for paying off early.

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