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USAA Federal Savings Bank (Company)

Mostly recommended257 total votes across 53 products

141 users recommend

35 users are unsure

81 users don't recommend

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USAA Federal Savings Bank Review

USAA Federal Savings Bank was founded in 1922 and is based in Phoenix, AZ.

Learn more about USAA Federal Savings Bank and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with USAA Federal Savings Bank.

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Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Message from USAA Federal Savings Bank

Since 1922, we have stood by our members. We are your organization for insurance, banking, investments and retirement. Over the decades, we've stood by our members. With our roots in the military, our employees are committed to bringing its methods to your finances and its values to our service.

Inspired by our mission and our commitment to provide excellent service for our members, we stand financially strong. It's this strength that enables us to pay claims promptly, serve our growing membership and invest in ways that will help us to better serve you in the future.

Contact

Headquarters

1 Norterra Dr

Phoenix, AZ 85085

SuperMoney Net Recommendation Score

SuperMoney users mostly recommend this product, giving it a user recommendation score of +23, or 3.5 on a 5-point rating scale.

+23

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

USAA Federal Savings Bank Community Reviews

Would you recommend USAA Federal Savings Bank to your friends?

Tyler W.

Feb 18, 2024

May or may not recommend

Review for USAA Home Insurance

I have had USAA insurance and when I had to file a claim they responded quickly and there were no problems.

Tyler W.

Feb 18, 2024

May or may not recommend

Review for USAA Youth Spending Account

I’ve had USAA youth spending for several years and have had NO problems whatsoever. I had to file a dispute recently and they processed it quickly.

Matthew P.

Feb 5, 2024

May or may not recommend

Review for USAA Auto Loan

I've been a USAA insurance member for over 20 years with nothing but wonderful things to say so it only made sense I would use them for my auto loan. But it ended up being a huge headache with hours spent on the phone dealing with imbeciles reading off of a script. I got a great rate on a $55K auto loan but the problem began when I paid off ...Show More

Anna S.

Jan 6, 2024

May or may not recommend

Review for USAA Personal Loans

USAA takes care of its members and are veteran friendly. We always check for rates and compare USAA rates with other commercial banks. 24 hour agents are available and you have access to your information online and through the app as well. I would say if you are a member and is looking for a personal loan, USAA is definitely to be considered.

Anonymous

Nov 25, 2023

May or may not recommend

Review for USAA Youth Spending Account

No monthly maintenance fees and no minimum balance fees. Moderate overdraft and NSF fees. Fairly simple and very reliable to use. Fraud reporting is simple to complete especially for parents (primary users may need to call). Customer service is always very reliable and kind.

Showing 5 of 257 reviews