Known for their “Good Neighbor” campaign, State Farm was founded in 1922. Customer service, applications and bill pay are available online or by phone. 

  • Intended Use
    Primary Home
  • Loan Amount
    Up to $424100
  • Terms
    7, 10, 15, 20, 25 & 30 year
  • APR
    Starting at 3.487%
  • Max Loan
  • Institution Type
  • Primary Residence
  • Funding Time
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0 votes

If your Consultant is Doug Gibbs and your processor is Krista Morris. you will never get any good communication and you have literarily to baby it every step of the mortgage process. and do not even bother call there supervisor Mark Yong or John, because it is just same pain. good find a better lender before you regret it

0 votes

Good rates and terms but the mortgage process took 3 months. It was painstakingly slow and the processor didn't know how to get certain inputs and would go for weeks with no activity until I called and nudged multiple times - I'd get call backs on evenings and weekends with very little progress. Most frustrating refinance ever - great terms but not worth the irritation.

0 votes

The absolute worst refinance experience I have ever went through in my life. I absolutely love my local State Farm agent, but after getting moved on to the out of state Mortgage Department, it was a nightmare. The worst customer service I have ever experienced. Extremely slow, changing interest rates, promises, stories, etc. Never again, I backed out. BEWARE

0 votes

I'm SO happy with State Farm! I have pretty much everything through them, from my regular bank accounts to my mortgage. They are super-efficient and even though it's been many years since I first got them, I haven't had any issues so far. I couldn't be happier with them!

0 votes

Choosing State Farm to refinance with was the worst choice I have probably ever made. They have the worst service in the world, not the mention the horrible customer service and bad bill pay options. I regret refinancing with them, and will never use this company ever again for any purposes.

0 votes

Oh, I can't stand state farm! I recently got my mortgage through them and it was like pulling teeth every step of the way! They took so long to process all my paperwork that I honestly thought I would lose my house. I would have backed out but didn't want to start the whole thing over. Never again, state farm.

0 votes

I am extremely frustrated.. I have been trying to make a mortgage payment for some time now, but there is a glitch in the system. Customer service just tells me that they're working on it. How am I supposed to pay my bill?? I refuse to pay the ridiculous pay over the phone fee.

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