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Last Updated: 05/14/2026

JC Penney Credit Card

from Synchrony Bank

Last Updated: 05/14/2026

Created by:

created by author logoSuperMoney

Fact Checked by:

fact checked by author logoAndrew Latham
JC Penney Credit Card logo
Strongly not recommended5 total votes
1 users are unsure
4 users don't recommend

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Highlights

Community Rating

Strongly not recommended

Purchase APR (Variable APR)

27.49%(Verified 06/21/2024)
Disclaimer popup with additional information

Balance Transfer APR (Variable APR)

N/A

Credit Score Range

600 - 850

Annual Fee

$0

Number of Reviews

5

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JC Penney Credit Card Review

This is a store rewards card issued by Synchrony Bank. If you're wondering whether JC Penney Credit Card is the right card for you, read on.

Key Takeaways

  • APR: This is not a great card for people who carry a balance. It has a variable regular purchase APR of 27.49%
  • No annual fee. This is a great option for people looking for a low-maintenance rewards card. It gives you rewards on your purchases , but you don't have to pay an annual fee for the privilege.
  • Poor credit accepted. This card will consider people who have poor credit.

Pros & Cons of JCPenney credit card

JCPenney credit card FAQ

Does JCPenney credit card have a cash back or rewards program?

JCPenney credit card is a rewards card. This card features rewards for purchases in the following categories:
  • Retail

Does JCPenney credit card have a signup bonus?

This card doesn't offer a cash signup bonus.

Does JCPenney credit card offer an annual loyalty bonus?

This card doesn't offer a cash loyalty bonus.

What are the relevant APRs for JCPenney credit card?

According to the Federal Reserve Board, the average regular APR for accounts that carry a balance (as of November 2024) is 22.80%. This card has higher than average regular APRs.
JC Penney Credit Card has a variable purchase APR of 27.49%. JC Penney Credit Card does not offer balance transfers.

Does JCPenney credit card have an intro APR offer on balance transfers?

No, it does not come with an intro APR offer for balance transfers. JC Penney Credit Card does not offer balance transfers.

Does JCPenney credit card have an intro APR offer on new purchases?

This card does not offer an intro APR rate on new purchases.

What are the fees for JCPenney credit card?

This card does not charge an annual fee, which makes it a smart choice for consumers looking for a low-cost rewards card.

What is the customer service phone number for JCPenney credit card?

The customer service number for JCPenney credit card is (866) 226-5638.

What is the support contact email for JCPenney credit card?

The support contact email for JCPenney credit card is customer.service@mail.synchronybank.com.

How do people rate the customer service and user experience of JCPenney credit card?

Overall, JCPenney credit card is strongly not recommended based on community reviews that rate customer service and user experience.

Does JC Penney Credit Card report your account activity to credit bureaus?

Yes, JC Penney Credit Card reports to the following credit bureaus:
  • Equifax
  • Experian
  • TransUnion
Making regular on-time payments to a creditor that reports to one or more credit bureaus will demonstrate your financial responsibility and may help build your credit.

Does Synchrony Bank perform a hard credit pull?

Yes, JCPenney credit card performs a hard credit pull when you apply for a loan. Additionally, it doesn't provide the option to check your rates using a soft credit pull, a feature that many lenders offer.
Click here to get prequalified rates from multiple leading lenders without a hard credit pull. However, if you accept a loan offer, a hard credit pull will likely be performed.

How to apply for JCPenney credit card

  • Visit the website of JCPenney credit card.
  • Fill in the application form. You will typically need to provide general financial information, such as your Social Security Number, address, and annual income.
  • Check the information is accurate and submit your application.
If your credit score is preventing you from qualifying for this credit card, check out our guide for the best credit cards for bad credit.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Contact

Headquarters

777 Long Ridge Rd
Stamford, CT 06905
Visit Site
Email Support

Hours of Operation

Sunday
8:00AM - 12:00AM
Monday
8:00AM - 12:00AM
Tuesday
8:00AM - 12:00AM
Wednesday
8:00AM - 12:00AM
Thursday
8:00AM - 12:00AM
Friday
8:00AM - 12:00AM
Saturday
8:00AM - 12:00AM

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SuperMoney Net Recommendation Score

SuperMoney users don't recommend this product, giving it a user recommendation score of -80, or 1.4 on a 5-point rating scale.

-80

-1000+100
No one recommends
Everyone recommends
The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

JC Penney Credit Card Community Reviews

Would you recommend JC Penney Credit Card to your friends?

DH

Dawn H.

Feb 15, 2024

May or may not recommend

I opened the card in the store while making s purchase and recieved a $500 credit limit. I paid the first payment in full and did not use the card again until over six months later. I made a $299 purchase and they dropped my credit limit down to $300 despite my payment not being due until over 3 weeks away and never missing out making a late payment. I ...Show More

U

Anonymous

Nov 4, 2022

May or may not recommend

I had a 0 balance and they checked my credit unauthorized, saw that I had a late payment and high balance on other cards and sent me a letter canceling my account based on that. Very shady company.

KR

Kenneth R.

Nov 18, 2020

May or may not recommend

When I originally opened the card it was because a JC Penney store existed in a nearby mall and I bought certain things there fairly often. I was able to open it with a moderately good credit score. There are no longer any stores open nearby and I still use it when I need the available balance but the interest rate is 25.99% and it is hard to pay down.

KV

Kevin V.

Oct 28, 2020

May or may not recommend

I would stear clear of this bank. I got sucked in one day at JC Penny. I was able to get approved and use the credit line that day for my purchase. If you do not pay off your balance at the end of every month it is not a good idea. The Intrest rate is extremely high and the late fees are astronomical.

AG

Alexandra G.

Oct 16, 2020

May or may not recommend

I did not have a good experience through SynchronyBank. I got a JCP credit card a few years ago I was not able to make the payments due to me losing my job. I tried calling to work a payment plan out - nothing. I was sent to collections. I called to AGAIN try to work something out - nothing. Finally I was able to pay off what I owed, ...Show More

Showing 5 of 5 reviews

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