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American Express National Bank (Company)
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American Express® National Bank (Company)

Mostly not recommended387 total votesacross 62 products
142 users recommend
29 users are unsure
216 users don't recommend
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VIEW PRODUCTS AND SERVICES OFFERED

  • All Services
  • Banking
    Banking
  • Business Financing
    Business Financing
  • Credit Card
    Credit Card
  • Loans
    Loans
  • Personal Finance
    Personal Finance
Banking

Banking

  • American Express Business Checking Account

    Rating not yet determined

    Be the first to rate

    View Product
  • American Express High Yield Savings Account

    Mostly recommended

    9 Reviews

    5
    1
    3
Business Financing

Business Financing

  • American Express Business Loans

    Strongly not recommended

    6 Reviews

    1
    5
  • American Express Merchant Financing

    Rating not yet determined

    3 Reviews

    2
    1
Credit Card

Credit Card

  • Business Credit Cards

    Mostly recommended

    30 Reviews

    15
    11
    4
    Compare Products

  • Credit Cards

    Strongly recommended

    106 Reviews

    82
    15
  • Prepaid Debit Cards

    Strongly not recommended

    215 Reviews

    28
    182
Loans

Loans

  • American Express Personal Loan

    Mostly recommended

    11 Reviews

    7
    2
    2
Personal Finance

Personal Finance

  • American Express CreditSecure

    Mostly not recommended

    7 Reviews

    2
    1
    4
Highlights icon

American Express® National Bank Review

American Express® National Bank was founded in 1850 and is based in New York, NY.
Learn more about American Express® National Bank and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with American Express® National Bank.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

American Express® National Bank logo

Message from American Express® National Bank

Disclaimer: Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser.

American Express has over 170 years of experience in putting the customer first. 

Since our earliest days, we’ve strived to find new ways to enrich our customers’ lives, have their backs and provide our special brand of service, in ways both big and small. Even as our business transformed – from freight forwarding to travel to cards to innovative digital products and services – one thing has remained constant: our unwavering commitment to earn our customers’ loyalty for the long haul. That standard of excellence guides us today. We promise to understand, respect and back our customers, and help them on their personal journeys. Because when our customers thrive, so do we.

American Express Company is a global service company. The Company's range of products and services includes Charge and credit card products, Expense management products and services, Consumer and business travel services, Stored value products, such as travelers cheques and other prepaid products, Network services, merchant acquisition and processing, servicing and settlement, and point-of-sale, marketing and information products and services for merchants, and fee services, including market and trend analyses and related consulting services, fraud prevention services, and the design of customized customer loyalty and rewards programs.

Put your savings on solid ground and have greater peace of mind with an FDIC insured Savings account from American Express. We're here for you.


Contact

Headquarters

World Financial Center
200 Vesey Street
New York, NY 10285

Hours of Operation

Sunday
7:00AM - 12:00AM
Monday
7:00AM - 12:00AM
Tuesday
7:00AM - 12:00AM
Wednesday
7:00AM - 12:00AM
Thursday
7:00AM - 12:00AM
Friday
7:00AM - 12:00AM
Saturday
7:00AM - 12:00AM

SuperMoney Net Recommendation Score

SuperMoney users mostly don't recommend this product, giving it a user recommendation score of -19, or 2.6 on a 5-point rating scale.

-19

-1000+100
No one recommends
Everyone recommends
The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

American Express® National Bank Community Reviews

Would you recommend American Express® National Bank to your friends?

AM

Anthony M.

Apr 22, 2024

May or may not recommend

Review for American Express Serve

AMERICAN EXPRESS SERVE IS WITHOUT A DOUBT THE VERY WORST COMPANY I'VE EVER DEALT WITH I SPENT 7 HOURS LAST WEEK TRYING TO ACCOMPLISH ADDING MONEY TO MY ACCOUNT WITHOUT SUCCESS CUSTOMER SERVICE IS TOTALLY USELESS I HAD AMERICAN EXPRESS PLATINUM FOR 45 YEARS WITHOUT A PROBLEM . THIS SERVE DEBIT DEPARTMENT SHOULD NOT BEAR THE RESPECTED NAME OF AMERICAN EXPRESS. DO NOT ...Show More

Joseph C. avatar image

Joseph C.

Mar 25, 2024

May or may not recommend

Review for American Express Bluebird

DO NOT USE THEM FOR BILL PAY. When you leave a memo on the check it doesn't show up. If you try to view it in the transactions, it is completely gone. GONE FOREVER. I've spoken to their customer service, and they didn't care, and they could not help me. Two BIG FAT THUMBS DOWN. Use the card only as a debit card. ...Show More

Laronm77 avatar image

Laronm77

Feb 2, 2024

May or may not recommend

Review for American Express Serve

Horrible,Horrible, Horrible do not use. Also, Jackson Hewlett should warn customers or at least advise us correctly to read the reviews before opting into using this card. But I get that JH retains a fee from AMEx for selling the card which is horrible.

WA

William a H.

Feb 1, 2024

May or may not recommend

Review for American Express Bluebird

I have had an AMEX Bluebird account since the inception of the product. I have never had any problems whatsoever with the account. I have recommended the card to many people, especially those who are not able to obtain a regular bank account. They have had zero problems also. Very simple to use, understand, and manage.

KS

Kirk S.

Dec 19, 2023

May or may not recommend

Review for American Express Platinum Card®

Great usable perks & rock solid support! Check it out and see if it fits your lifestyle.

Showing 5 of 388 reviews

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