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Citi® (Company)

Mostly recommended254 total votes across 75 products

122 users recommend

30 users are unsure

102 users don't recommend

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Banking
Business Financing
Credit Card
Investment
Loans

Banking

Citibank Certificates of Deposit
Rating not yet determined
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Checking Accounts
Strongly recommended
28 Reviews
19
5
4
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Citi® Priority Relationship Tier
Citi® Interest Checking
Citigold® Relationship Tier
Citi Checking Accounts
Citibank Money Market Account
Rating not yet determined
3 Reviews
3
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Savings Accounts
Mostly recommended
13 Reviews
9
3
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Citi® Accelerate Savings
Citi® Savings Account

Business Financing

Citibank Business Loan
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Credit Card

Investment

Citigold Wealth Management
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Loans

Citibank Custom Credit Line
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2 Reviews
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Citi® Personal Loans
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Citi® Review

Citi® was founded in 1812 and is based in New York, NY.

Learn more about Citi® and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with Citi®.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Message from Citi®

Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in nearly 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services.

Contact

Headquarters

388 Greenwich Street

New York, NY 10013

Hours of Operation

Sunday

Closed

Monday

9:00AM - 5:00PM

Tuesday

9:00AM - 5:00PM

Wednesday

9:00AM - 5:00PM

Thursday

9:00AM - 5:00PM

Friday

9:00AM - 6:00PM

Saturday

10:00AM - 3:00PM

SuperMoney Net Recommendation Score

SuperMoney users mostly recommend this product, giving it a user recommendation score of +8, or 3.2 on a 5-point rating scale.

-1000+100

No one recommends

Everyone recommends

The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Citi® Community Reviews

Would you recommend Citi® to your friends?

Mik F.

Oct 3, 2025

May or may not recommend

Review for Costco Anywhere Visa Card by Citi

Costco's Citi Visa is Horrible! We have an income of nearly 200K, no debt, always pay the full balance for all our bills, and no mortgage. Citi's AI lowered our credit limit and now won't reconsider for 6 months. I told the human agent to get me a "manager" or "banker." The "manager" said she had no ability to overturn "Citi's" decision. I told her that made no sense, and ...Show More

Michael G.

Apr 1, 2025

May or may not recommend

Review for Wawa® Credit Card

The worst customer service I have ever had the displeasure to interact with. I was initially being provided a direct response and answered a prompt providing proof of address to reopen my account that was closed INCORRECTLY BY WAWA. I have waited for a new card again its been 30 days (they told me it would be 14 days). And now customer service is saying they never said they would ...Show More

Diane A.

Apr 3, 2024

May or may not recommend

Review for NTB Credit Card

My husband received his statement from this company, he only owes 150.00 on the account this statement shows an interest rate charge of 367.00, how can a company be able to do this. It is unethical by all means. We always pay more than the minimum due and to get a bill for almost 500.00 is insane. How can companies get away with this?

J S.

Apr 1, 2024

May or may not recommend

Review for Shell Fuel Rewards® Card

We don't carry a balance. But the rate should be illegal at 34.24%.

Val A.

Mar 17, 2024

May or may not recommend

Review for Citigold® Relationship Tier

I’ve used them for 5 months. As someone who values simplicity and reliability in managing finances, Citibank has been my go-to choice. Their user-friendly digital platform makes banking effortless, while their diverse range of credit cards and investment options caters to my every need. Although fees can be a consideration, the peace of mind and convenience Citibank offers are invaluable. For a banking experience that truly puts you first, Citibank ...Show More

Showing 5 of 254 reviews