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Chase Bank (Company)
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Chase Bank (Company)

Strongly recommended694 total votesacross 88 products
501 users recommend
85 users are unsure
108 users don't recommend
Cast Your Vote icon
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VIEW PRODUCTS AND SERVICES OFFERED

  • All Services
  • Banking
    Banking
  • Business Financing
    Business Financing
  • Credit Card
    Credit Card
  • Investment
    Investment
  • Loans
    Loans
  • Mortgage
    Mortgage
  • Refinance
    Refinance
Banking

Banking

  • Chase Business Complete Banking

    Mostly recommended

    9 Reviews

    4
    4
    1
    View Product
  • Checking Accounts

    Strongly recommended

    211 Reviews

    178
    23
    Compare Products

  • Chase Bank Money Market Account

    Rating not yet determined

    1 Review

    1
  • Chase Zelle

    Mostly recommended

    22 Reviews

    14
    6
  • Savings Accounts

    Strongly recommended

    33 Reviews

    24
    4
    5
Business Financing

Business Financing

  • Chase Business Lines of Credit

    Rating not yet determined

    Be the first to rate

  • Chase Business Loans

    Rating not yet determined

    4 Reviews

    1
    3
Credit Card

Credit Card

Investment

Investment

Loans

Loans

  • Auto Loans

    Strongly not recommended

    77 Reviews

    12
    59
Mortgage

Mortgage

  • Chase Bank Home Mortgage

    Strongly recommended

    20 Reviews

    17
    2
Refinance

Refinance

  • Chase Bank Mortgage Refinance

    Mostly recommended

    10 Reviews

    5
    1
    4
Highlights icon

Chase Bank Review

Chase Bank was founded in 1877 and is based in New York, NY.
Learn more about Chase Bank and its products by browsing the services it offers. You can also read our community reviews and hear what others have to say about their experience with Chase Bank.

SuperMoney Disclosure: SuperMoney.com is an independent, advertising-supported service. The owner of this website may be compensated in exchange for featured placement of certain sponsored products and services, or your clicking on links posted on this website. Read more...

Editorial Disclaimer: Editorial and user-generated content on this page is not provided or commissioned by the issuer. Opinions expressed here are the author's alone and have not been approved or otherwise endorsed by any financial institution, including those that are advertising partners.

Chase Bank logo

Message from Chase Bank

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.

We're proud to serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

Contact

Headquarters

270 Park Avenue
New York, NY 10017
(877) 242-7372

Hours of Operation

Sunday
Closed
Monday
9:00AM - 5:00PM
Tuesday
9:00AM - 5:00PM
Wednesday
9:00AM - 5:00PM
Thursday
9:00AM - 5:00PM
Friday
9:00AM - 6:00PM
Saturday
9:00AM - 1:00PM

SuperMoney Net Recommendation Score

SuperMoney users strongly recommend this product, giving it a user recommendation score of +57, or 4.1 on a 5-point rating scale.

+57

-1000+100
No one recommends
Everyone recommends
The recommendation score reflects customer satisfaction with a provider. A score of +100 means every customer recommends the provider, while -100 means none of them do. These scores are based entirely on community member votes and are not influenced by partner compensation. SuperMoney removes fake reviews when detected.

Chase Bank Community Reviews

Would you recommend Chase Bank to your friends?

PE

Pascal E.

Jan 4, 2026

May or may not recommend

Review for Chase Bank Mortgage Refinance

What stood out to me was Chase’s nationwide availability and experience with complex refinances. The team handled my vacation property refinance smoothly and professionally. If you prefer a big-name bank with structured processes, Chase is worth considering.

ME

Miranda E.

Jan 4, 2026

May or may not recommend

Review for Chase Bank Mortgage Refinance

While Chase is a well-known bank, my refinance experience was not very flexible. The limited loan options and prepayment fees made it less attractive for my situation. I expected more personalized support for such an important financial decision.

EL

Ethan L.

Jan 4, 2026

May or may not recommend

Review for Chase Bank Mortgage Refinance

Chase Bank Mortgage Refinance was a solid choice for handling a larger loan balance. The process took some time, but communication stayed consistent and transparent from start to finish. I valued the clarity around fees and the support provided along the way.

SM

Samuel M.

Jan 4, 2026

May or may not recommend

Review for Chase Bank Mortgage Refinance

Refinancing with Chase Bank felt slower than expected, and the process involved more paperwork than I anticipated. Communication wasn’t always timely, which made the waiting period frustrating. The fees also felt higher compared to other lenders I considered.

ES

Ezra S.

Jan 4, 2026

May or may not recommend

Review for Chase Bank Mortgage Refinance

I refinanced with Chase Bank and appreciated the professionalism and structure throughout the process. The loan officer clearly explained the hybrid rate option and timelines, which helped me plan confidently. Working with a well-established bank made the experience feel secure and dependable.

Showing 5 of 694 reviews

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